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- Title Conflict Management in the Workplace: How to manage disagreements and develop trust and understanding
- Author(s) Shay McConnon, Margaret McConnon
- Publisher: How To Books Ltd; 3rd edition (August 15, 2008)
- Paperback 131 pages
- eBook Online, HTML
- Language: English
- ISBN-10: 1845282477
- ISBN-13: 978-1845282479
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This is a work by two psychologlists on how to establish trust and harmony in the workplace. The authors analyse the four main personality types and how these come into conflict ... Readable and accessible.
It contains great ideas, simply explained, to put into practice by those in the workplace who'd not only like to manage conflicts that typically occur but also prevent them.About the Authors
- Shay and Margaret McConnon are co-founders of People First, an international training and consultancy group that runs courses on 'Winning Relationships in the Workplace'. They work with leading companies in Europe and the USA.